Paxos Systems: AI phone agent for home service businesses
An AI voice agent platform answering calls 24/7 for HVAC and home service businesses: job qualification, appointment booking and automatic recovery of missed calls.
24/7
call answering
IA
voice + SMS + routing
0
calls left behind
The challenge
In home services, every missed call is a lost job: a homeowner who reaches voicemail simply calls the next contractor. Technicians cannot answer while on site, and staffing a 24/7 front desk is out of budget.
The solution
An LLM-powered voice agent that picks up at any hour, qualifies the urgency and job type, offers a slot and books it straight into the schedule. Missed calls trigger an instant recovery SMS, with transcription and lead routing to the right technician.
The results
Always-on call handling that turns lost calls into booked appointments, delivered through a full implementation path: audit, design, build, launch.